Global ClinicGuides
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WorkspaceAvailable

Notifications

Everything assigned to you or changed for you in this workspace, newest first. New notifications appear at the top the moment they arrive, and anything that arrived while you were away is waiting here when you come back.

01

What you can do here

What you are told about

  • Assignments: a task, an appointment, a conversation, a service request or a patient's care team that is now yours.
  • Changes: an appointment with you booked, requested, moved or cancelled, or your access in the workspace updated.
  • Access: a new colleague joining, your workspace becoming active, or your account being linked to your records at a clinic.
  • Care updates, for patients: a visit summary, a result or a follow-up plan your clinic has shared with you.

Live, and never lost

While the page is open, new notifications arrive as they happen and the bell's count moves with them. If your connection drops, the page reconnects by itself and catches up, so nothing is missed.

02

Follow these steps

Working through your notifications

  1. Choose All or Unread to decide what the list shows.
  2. Select a notification to open the screen it is about. It is marked read as you open it.
  3. Use the tick to mark one read without opening it, or Mark all read to clear the lot.
  4. Use Show older notifications to carry on further back.
03

Helpful habits

  • Open or mark read what you have dealt with, so the count shows only what still needs you.
  • Turn the sound off on a shared or public computer if it would disturb others; the setting is kept for you on this device only.
04

Tips

  • A notification never shows a patient's name or anything private. Opening it takes you to the record, which checks your access again.
  • Your browser plays a sound only after you have clicked or typed on the page once, and only one of your open tabs plays it.
  • Notifications belong to a workspace. Switch workspace to see another clinic's notifications.
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